page loader

Meet Our Team

Michael Higdon


I grew up in Albertville, AL and graduated from Albertville High in 2001. I then attended Auburn University and graduated in 2005.

This April marked my 11th anniversary as an insurance agent. My father was an agent for 33 years, so I’ve been around insurance all my life. The thing I enjoy the most about what I do is the protection we provide. We protect people’s lives and most valuable assets. We are there when the worst happens, and we help to restore their way of living.

Outside of work, I spend all my free time with my wife and kids. I love going out on the lake, playing sports, or simply vacating.

We work with many various non-profits, but I’m especially interested in spending more time working with the youth of our community.

Sharon Nugent

Office Manager

I grew up in Altoona and that is where I raised my children, as well.

I have been in the insurance industry for 10 years. I strive to offer our clients peace of mind while protecting every aspect of their lives. I think it’s great when I am explaining coverages to a client and they ‘get it’.

I most enjoy spending time with my family. My favorite way to spend downtime is with my children, maybe at the house having a cookout, being on the lake or at the beach. I also enjoy reading, and giving back to the community is very important to me.

Elise Stokes

Licensed Customer Service Representative

I grew up in a small rural town in central Alabama but moved to the coast when I was 15.  I attended the University of Alabama (roll tide!) where I graduated with a B.A. in Communications.

I am fairly new to the insurance industry but am excited about all I’ve learned so far.  I obtained my Property & Casualty and Life/Health license within 6 months and am fully able to help with any questions or concerns regarding your insurance! I love meeting new people and helping find solutions to everyday problems that arise.

I love all music in any shape or form. I can usually be found playing with my dog, Gus, and am probably out on the boat if the weather’s warm.


Melissa Reifer

I am originally from Brooklyn, NY and have been living in North Alabama for 4 years. I love the people and the environment here.

It’s been 18 years since I first started working in the insurance industry. It’s a great feeling when you can help protect people’s families and assets and work as their trusted advisor. I must admit I love my job and what I do every day! It makes me feel good knowing that I helped someone protect his or her home, auto or even their family with life insurance. I also really enjoy the team of people I work with. They are like family to me and we always help one another.

On the weekends, I love spending time relaxing with family and friends.

Susie Gutierrez

Customer Service Representative

I grew up in New Hampshire and also In Guayaquil, Ecuador, during my last 3 years of high school. So I am bilingual.

I love coming to work every day because I get to see my customers for whom I have great affection. I love to make them help them and make them smile and I enjoy feeling that they know they are important to me and that I really care. The insurance industry is very interesting, with both difficult and rewarding times dealing with a diverse group of people with whom we are privileged to build lasting relationships.

When I am not working, you can either find me at home, at church or on the soccer field watching my oldest do what he loves. I also enjoy cooking and writing poetry. I love spending time with my children and enjoy talking about their accomplishments and how proud I am of them.

I really love being involved with my church and community. I volunteer with our kids’ ministry am currently teaching a Spanish class at church. I also serve by going on mission trips and am very passionate about sharing God’s word with others, praying with them wherever and whenever they need it.

Natasha Wright

Licensed Service Agent

I am a military brat and am a military service member in the U.S. Army Reserves. I was born in Hopewell, VA. However, I’ve been a native of Huntsville, AL for 17 years, which I consider home now. I have a Bachelor’s in Finance from the University of Montevallo and an MBA from Ashford University.

I have worked in the insurance industry for about a year and a half now. My first 6 months of experience was in life insurance sales, while the last year has been in property insurance. I love serving people and it brings me great pleasure knowing that they are happy with the service I’ve provided them.

I enjoy music, traveling, art, hiking, spending time with family and anything humorous. When I’m not traveling, my favorite thing to do is relax at home and watch the show ‘Fixer Upper’.

In 2013 I founded a 501 c3 nonprofit organization called House of Stephanas, Inc. that is still a passion of mine. We were a community outreach organization for girls with which we helped develop their skills through godly teaching and self-confidence classes, while also serving the community.

Siera Stegeman

I was born in Hammond, Louisiana but lived most of my life in Marshall County. I graduated from Arab High School in 2009.

I love being the person that my customers can count on to protect them from all of life’s ‘what if’s’.I have worked for the Higdon Insurance Group for 3 years now. I am passionate about insurance and fully protecting my customers!

I am a mother of 3 beautiful children around whom my world completely revolves. When I am not working, I love doing crafts with my children and going to their sporting events.

I was in school for Psychiatric nursing before I found my calling in Insurance. As a mother, I am passionate about protecting our youth and giving them the best possible start in life. For this reason, my family and I are huge supporters of St. Jude Children’s Research Hospital.

Brad Davis

I grew up in Hamilton, AL and I am a 2005 graduate of the University of North Alabama in Florence.

I have worked in the insurance industry for 12 years, eight years in claims before transitioning into an agency role. I really enjoy when I am able to use my claims experience to assist a customer through a loss or help a new client develop a plan to protect the things that matter most to them.

When not at the office, I enjoy riding horses as much as possible. In the summer, you can always find me on the lake with my family. In the spring and fall, I am either spending time in the woods or riding horses. Most people don’t know this about me, but I am an avid reader and I love to write, too!

Heath Lokey

Exclusive Financial Specialist

I grew up in Albertville, AL, graduated from Albertville High School and attended Snead St. Auburn University and Athens State.

Having worked in the insurance industry for 6 years, these past 2 I’ve been specializing in focusing on assisting individuals and businesses with life insurance, retirement planning and benefits offerings. On the job, I love educating people on how all types of insurance work together to protect their world.

I have been married for 9 years and have 3 children: a 5 year old boy, an 18 month old daughter and a new baby girl on the way! I just love spending time with my family, hunting, fishing and bird watching. We love Auburn football!

I spend a lot of time volunteering in our community and enjoy speaking to groups on topics I am passionate about. I am on the Shepard’s Cove Hospice Race to Remember Committee as well as their Foundation Board. I work closely with Albertville US,  helping to put on free events like the ice skating rink in Albertville. I also enjoy working at my church, especially AWANA’s.

Kaye Ledrew

Sales Agent

I was born in Oregon and raised in Idaho and have been working for the agency going on 25 years!

Wendy Jenkins

I grew up in and around Memphis, TN and moved to the Albertville area in 2008. I have worked in the insurance industry for 17 years.

Cherri Dickinson

Customer Service Representative

I lived in Georgia until I was in Kindergarten, then moved to Alabama and have made it my home.

I started working in the insurance industry with the Higdon Agency in 2010 and have worked as a Customer Service Representative since. Knowing that I help people is very rewarding to me.

I love spending time with my family and being “NiNi” to all my grandbabies. When I am not working, you will either find me at MidSouth Aviation working with my husband or spending time with friends and family. I also attend church with my family at Adamsville Church of Christ.

Carol Allred

I grew up in Columbus, MS, and went to school for nursing. I almost finished until I realized I couldn’t handle the sight of blood!

I’ve really found myself in insurance because it gives me joy being able to help people feel at ease about protecting the things that matter most to them. Not only do people need someone who is efficient and knowledgeable about their insurance needs, they also just need someone who understands and can express compassion during some of life’s toughest of times. I am licensed in Life and Health, and Property and Casualty.

I love spending time with my kids, they are awesome! I probably talk way too much about my two little girls, but they are my life! I am what you might call a homebody. I love cuddling up with my girls and my Yorkie, watching movies and reading books. I also love gossip magazines and I love to write.

I volunteer with my church’s homeless mission. St. Jude’s also touches a soft spot in my heart.

Marisol Benitez

Licensed Agent

I am originally from Mexico and I was a correctional officer for DeKalb Co, AL.

I love being able to help people and knowing that I can help someone be protected in case of an accident. Reassuring them that they are in good hands gives me great joy.

On the weekends, I enjoy spending time with my family and love to do activities with my kids, like going to the movies or going camping. I really love to spend time outdoors, camping and working out.

Rhonda Dixon

Licensed Sales Producer

I grew up in Ranburne, Alabama and graduated from Jacksonville State University with a BS in Marketing and a minor in Management.

I started in insurance in 2008 in Carrollton, Georgia.  I transferred to Anniston, Alabama in 2015 and began my career at Higdon Insurance Group in 2017. I help people prepare for life’s unexpected tragedies and sell products I hope people never have to use, but if they do, they will be financially prepared.

When I am not working, my family and I enjoy outdoor sports all year around. Something people don’t know about me is that I was awarded a scholarship in performing arts and that I love to sing and entertain.

I enjoy helping the community, especially home-bound individuals. I feel gratified bringing them food and helping with daily chores.